Shipping policy

Shipping Policy

Effective Date: 24/07/2026

Thank you for shopping with Meher Gems. We are committed to delivering your artificial jewellery safely and on time. Please read our Shipping Policy to understand how we process and ship your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During festive seasons, sales, or promotional events, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times are:

  • Within India: 3–7 business days
  • Remote or rural locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on selected orders or promotional campaigns. Any such offers will be displayed on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking number to monitor your shipment through the courier's website.

5. Delivery Address

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

Meher Gems is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

6. Delivery Attempts

Our courier partners will usually make one or more delivery attempts. If the package cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept delivery, the order may be returned to us.

Additional shipping charges may apply if re-delivery is requested.

7. Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

Please email us at shahnawazansari93653@gmail.com with:

  • Your Order Number
  • Clear photographs of the package and product
  • A brief description of the issue

We will investigate the matter and provide an appropriate resolution.

8. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to factors beyond our control, including:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier service disruptions
  • Government restrictions

In such cases, we appreciate your patience and understanding.

9. International Shipping

Currently, Meher Gems ships only within India. We do not offer international shipping at this time.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Meher Gems

Email: shahnawazansari93653@gmail.com

Business Address: 13/46 Shashtrinagar, Ahmedabad – 380021, Gujarat, India

Policy Updates

Meher Gems reserves the right to modify this Shipping Policy at any time without prior notice. Any updates will be posted on this page with a revised Effective Date. By placing an order through our website, you agree to the terms of this Shipping Policy